OUR PRIVACY POLICY
At Wildmoor Creative we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to better serve you:
• Personal Information: When you fill out a contact form, subscribe to our newsletter, or engage with our services, we may collect personal information, such as your name, email address, phone number, and business details.
• Payment Information: When you make a purchase or payment, we collect financial details, including your billing address and payment method. Payment details are processed through third-party payment processors and are not stored on our website.
• Automatically Collected Information: As you navigate our website, we may collect technical data such as your IP address, browser type, and details of your visits, including the pages you view and the resources you access.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Our Services: We use your personal information to deliver the services you request, such as branding, photography, or web design.
• To Communicate with You: We may use your contact details to respond to inquiries, provide customer support, and keep you updated on new services or special offers.
• To Process Payments: Payment details are used solely for processing transactions.
• For Marketing Purposes: With your consent, we may send you newsletters, offers, or updates about our services.
• To Improve Our Website: We analyze usage data to understand how our website is used, helping us improve user experience and content.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:
• Service Providers: We may share your data with trusted third-party service providers (such as payment processors, hosting services, or email marketing platforms) to help us run our business.
• Legal Compliance: We may disclose your information if required to do so by law or to protect our legal rights.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to safeguard your personal information. However, please be aware that no method of transmitting information over the internet is 100% secure, and we cannot guarantee the security of your data.
5. Your Rights
You have the right to:
• Access your data: Request a copy of the personal data we hold about you.
• Correct your data: Ask us to correct any inaccuracies in your personal information.
• Delete your data: Request that we erase your personal data, subject to legal obligations.
• Restrict or object to processing: Ask us to restrict the processing of your data or object to how we process it.
• Withdraw consent: If you have provided consent for marketing, you can withdraw this consent at any time.
To exercise any of these rights, please contact us at [email@example.com].
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies.
8. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings, but disabling them may affect your experience on our website. For more details, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
hello@wildmoorcreative.co.uk
+44 7738 278020
TIVERTON, DEVON, EX16 9PG